Privacy Policy

Apr 17, 2026

Overview

This Privacy Policy explains how Thepalmistry.life ("Thepalmistry.life," "we," "us," or "our") collects, uses, stores, and shares information when you use https://www.thepalmistry.life/ and any related palm-reading pages, paid report flows, emails, or support channels (collectively, the "Service").

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you provide directly

Contact details such as your email address and any account or sign-in information you choose to provide.
Palm-reading inputs such as palm photos, optional birth details, optional location details, free-text notes, preferences, and guided questionnaire answers.
Feedback, support requests, and any other message you send to us.

Payment information

We use third-party payment processors to handle checkout. We may receive payment status, billing email, order details, processor transaction IDs, and related metadata, but we do not store full payment card numbers.

Usage and device information

We may automatically collect:

IP address, browser type, device type, operating system, and language settings.
Pages viewed, clicks, timestamps, referring URLs, and session-level analytics.
Crash logs, diagnostic data, anti-abuse signals, and other technical records needed to operate, secure, and improve the Service.

Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep sessions working, remember choices, measure performance, prevent abuse, and improve the reading flow.

How We Use Information

We may use collected information to:

operate the Service and generate free and paid palm-reading results;
send transactional messages such as verification, login, checkout, delivery, and support emails;
process payments, reduce fraud, investigate misuse, and enforce our rules;
debug issues, review quality, improve prompts, models, workflows, localization, and user experience;
create aggregated or de-identified analytics and performance insights;
comply with legal obligations and protect our rights, users, and the public.

We do not sell your personal information.

We may share information with:

hosting, cloud storage, analytics, email, authentication, support, security, and payment providers that help us operate the Service;
advisers, auditors, insurers, or authorities when reasonably necessary for legal compliance, fraud prevention, dispute handling, or safety;
a buyer, successor, or affiliate as part of a merger, acquisition, financing, restructuring, or sale of assets.

These recipients receive only the information reasonably needed for the relevant purpose.

Palm Photos and Derived Signals

Palm photos, optional birth details, and guided answers are used to generate and deliver your reading. We may also process image-derived technical signals, such as hand landmarks or palm-line features, to support reading generation, quality control, debugging, safety review, and product improvement.

The Service is interpretive in nature. We do not use palm photos for identity verification, legal determinations, medical diagnosis, or similar high-stakes decisions.

Where appropriate, submitted content and derived signals may be reviewed by automated systems or authorized personnel to maintain quality, investigate abuse, and improve the Service.

Data Retention

We keep information for as long as reasonably necessary to:

operate your account or session;
deliver purchased or saved reading results;
maintain business, tax, accounting, fraud-prevention, and legal records;
resolve disputes, enforce agreements, and improve the Service.

We may delete, de-identify, or anonymize information when it is no longer needed for these purposes.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. You may also ask us to stop sending non-essential communications.

You may also control cookies through your browser settings, although some parts of the Service may not function properly if certain technologies are disabled.

To make a privacy request, contact us using the details below.